UX consulting for real impact

We help companies and start-ups to effectively embed UX in their strategy and organisation

UX consulting at Ergon means making an impact in organisation and strategy. Our UX consultants have 15+ years of experience and can help you with setting up UX teams, filling leadership roles and selecting effective methods and processes. We carry out audits, support integration into the organisational structure and advise on strategic decisions.

Our UX consulting services

UX strategy development

We develop UX strategies that not only cover user needs, but also create business value and can be effectively integrated into your organisation.

Setting up UX teams

We provide support with setting up or expanding UX teams: from defining roles and skills to recruiting and selecting managers such as the Head of UX.

Integration into organisations

We embed UX in your organisation for the long term. Whether in product teams, line organisations or matrix structures, we create clear roles, processes and responsibilities.

UX audits and assessments

We test products, processes and organisations with structured UX audits. The result is well-founded analyses and practical recommendations for optimisation.

Choosing the process and method

We advise on the selection of methods and processes that support your business goals, empower teams and can be integrated into your organisation long term.

Trends and visions for the future

We identify relevant UX trends and technologies and work with you to develop visions for the future of your digital products and services.

The benefits of working with Ergon UX consulting

Expertise in setting up UX teams and organisational structures
Strategic consulting in a partnership of equals for C-level and management
Clear roadmaps and workable recommendations for organisation and products
Independent, fact-based recommendations
Forward-looking consulting with a focus on trends, AI and digital innovation
All UX consultants have at least 15 years of UX experience

FAQ

UX Consulting helps companies embed user orientation in their strategy and organisation. These FAQs look at how to build UX capability and how a clear UX strategy contributes to successful projects.

We look forward to hearing from you

We are pleased that you are interested in our services. Do you have any questions or a specific project idea? Tell us about it – with no commitment on your part. Our experts will contact you as soon as possible.

Glossary

An effective user experience strategy needs aligned processes, roles and a sound basis for decisions. This glossary explains key concepts from strategy, organisation and evaluation, and shows their importance for lasting UX initiatives.

UX audits

UX audits are structured reviews of digital products, processes, or organisational UX structures. They are used to identify weaknesses and derive concrete measures for improvement.

Matrix structures

Matrix structures are organisational forms in which employees can be assigned to several areas of responsibility or lines of management. This matters for UX because roles, responsibilities and decision-making paths need to be clearly defined.

Roadmaps

Roadmaps describe planned development steps over a defined period. In UX Consulting, they help put strategic goals, organisational measures and product improvements into a workable sequence.

Further services in the user experience design sector

UX as a Service

User-friendly, appealing, intuitive – the goal of our UX experts.

User Interface Design

Create intuitive user interfaces and positive user experiences with UI design.

MVP & MMP

Minimum products, maximum effect – clear steps to the marketable product.

Information Architecture

A successful information architecture facilitates an improved user experience.

Usability Testing

Usability testing and optimisation for satisfied users and higher conversion rates.

User Research

Meet specific needs and impress clients with user interviews and other methods.

Innovation Methods

For creative minds – agile processes, tangible results and innovative, impressive solutions.

Design Concept & Prototyping

Ideas put through the mill – testing designs, evaluating user feedback and improving usability.

Design Systems

Simplify design communication and implementation with structured design systems.

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