Customised UX service – expertise when you need it

User-friendly, appealing, intuitive – the goal of our UX experts

With UX as a Service, you benefit from our extensive expertise in focusing on the user and the user experience. A team of experienced UX experts support your projects with tried-and-tested methods and tools. From specific UX services through to comprehensive consultation services, Ergon gives you exactly what you need. Benefit from our human-centred design expertise and increase the efficiency and user satisfaction of your digital solutions.

UX experts create customised solutions

Tailored UX services

Improve your projects with specific UX services such as usability testing, user research and design sprints.

Supported implementation

Our UX experts help you to implement user-centred solutions by giving advice and providing practical support.

Expertise when you need it

Take advantage of UX expertise as soon as you need it to successfully implement your projects.

Training and learning

Use our courses and workshops to train your team in UX methods and best practices.

Continuous optimisation

Thanks to continuous support and optimisation, your projects will meet changing user requirements.

“Think in terms of possibilities, not solutions or technologies.”

Patrick Federi Head of User Experience Design, Ergon

The benefits of UX as a Service

Access to UX expertise without any need to invest in an internal UX team
Professional UX services for impressive digital products
Flexible and tailored to your specific projects and need
A wider range of expertise for you and your team

FAQ

UX as a Service gives flexible access to UX capability without having to build up internal resources long-term. These FAQs look at typical use cases, the scope of services and the benefits of external support for ongoing or time-limited digital projects.

We look forward to hearing from you

We are pleased that you are interested in our services. Do you have any questions or a specific project idea? Tell us about it – with no commitment on your part. Our experts will contact you as soon as possible.

Glossary

Flexible UX support helps companies bring the right capability into digital projects as needed. This glossary explains the organisational and methodological basics that make effective collaboration with external UX specialists possible.

UX expertise

UX expertise covers the methodological and specialist knowledge needed to analyse, design and evaluate user experiences. It helps projects take user requirements into account systematically.

UX services

UX services are individual or combined services such as research, prototyping, testing, consulting, concept development or design. They can be brought in on a project basis to supplement internal resources or specialist knowledge.

UX infrastructure

UX infrastructure refers to the internal structures, roles, tools and processes that make UX work possible on an ongoing basis. Where it's missing, external support can help provide UX capability as needed.

Best practices

Best practices are proven approaches that have shown to work well in similar contexts. In UX, they provide a point of reference, but must still be adapted to the project goal, the user group and the organisation.

Further services in the user experience design sector

UX Consulting

We help companies and start-ups to effectively embed UX in their strategy and organisation.

User Interface Design

Create intuitive user interfaces and positive user experiences with UI design.

MVP & MMP

Minimum products, maximum effect – clear steps to the marketable product.

Information Architecture

A successful information architecture facilitates an improved user experience.

Usability Testing

Usability testing and optimisation for satisfied users and higher conversion rates.

User Research

Meet specific needs and impress clients with user interviews and other methods.

Innovation Methods

For creative minds – agile processes, tangible results and innovative, impressive solutions.

Design Concept & Prototyping

Ideas put through the mill – testing designs, evaluating user feedback and improving usability.

Design Systems

Simplify design communication and implementation with structured design systems.

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