How smart staff planning safeguards high service quality
A full house – but everyone’s hands are full? Seasonal peaks, high levels of staff turnover and rocketing wage costs leave cafés and restaurants walking an organisational tightrope every day. Your plans need not be half-baked if your system is able to keep up. Align your staffing with your guest numbers – with a solution that forecasts demand on the basis of sales and reservation data, integrates flexible pools of temporary workers and automatically checks working hours rules. Our workforce management solution ZESAM plans shifts to suit your needs – slashing your costs. So you can avoid coming up short, prevent staff shortages at peak times and ensure your team stays motivated. For consistent service – no matter how busy you are.
How ZESAM gets the most out of your team
Self-service and shift-swapping
Staff can log their absences, record their availabilities, swap shifts and view their schedule in the app 24/7 – saving time, minimising queries and boosting team satisfaction.
Efficient stand-in management
Temporary workers with suitable qualifications and availabilities are managed centrally to automatically bridge staffing gaps in a flash.
Need-driven planning based on sales data
ZESAM imports sales and reservation data from your till system, analyses demand and suggests the optimal staffing for the kitchen and floor.
Automatic legal review
The system identifies employment law violations during shift planning and suggests compliant alternatives – including breaks and rest periods.
