Zuger Kantonsspital: faster access to relevant knowledge

© Zuger Kantonsspital AG
The Zuger Kantonsspital (ZGKS) provides primary medical care for the population of the canton of Zug and offers specialised medical services. Around 1,200 employees are committed every day to delivering high-quality care, for which up-to-date, reliable information is an important foundation for efficient day-to-day hospital operations.

Together with the Zuger Kantonsspital, Ergon has turned the existing intranet document search into an intelligent smart search. The AI-powered solution finds thousands of internal documents in a fraction of a second, taking into account not just individual search terms but their underlying meaning. This lets staff find relevant policies, templates and other information faster, even without knowing the exact title or wording. The search is seamlessly integrated into the existing intranet, with sign-in via single sign-on, and continuous indexing means new and updated content is included within minutes.