Coop: Software for a successful shopping experience.

There's much more to Coop than a well-known supermarket around the corner. The Coop Group also includes a diverse range of outlet formats that don't bear the Coop logo, as well as wholesalers and production plants. The two pillars of retail trade on the one hand, and wholesale and production on the other, enable the Coop Group to perform well in both Switzerland and the rest of Europe. With Transgourmet Holding AG, Coop is the second largest company in the European cash and carry and wholesale supplies sector.

Projects

Since August 2013, Coop's retail outlets have had a new mobile branch merchandise management system. Inventory management, disposition and incoming stock inspections are all fully processed via the tailor-made software solution Ergo. It supports Coop's employees with their daily work and ensures that the inventory information in all branches is always up to date.

 

Success

Highly available, scalable and ergonomic merchandise management for 1,200,000 items in over 2400 Coop branches, on 8000 mobile devices.

 

Responsible at Ergon

+41 44 268 89 46

Ergon developed the central software solution Jazz for workforce management, time tracking and access control. The system was launched in July 2006 and manages the deployment of around 47,000 Coop employees every day.

More recently, Jazz was further developed to become the software solution Zebra, which is currently also used by Migros and Compass Group.

Success

Jazz automates processes, reduces costs and improves the quality of workforce management.

Responsible at Ergon

+41 44 268 89 46

Coop Track&Trace ist ein übergreifendes Tracking-System, das die unterschiedlichsten Online-Shops der Coop-Gruppe integriert und sowohl Kunden als auch Mitarbeitenden dient. Es ermöglicht dem Kunden, seine Bestellung von Anfang bis Ende zu verfolgen und erleichtert zugleich den Mitarbeitenden an den über 500 Coop Pick-up-Standorten die Auslieferung der Ware.

Success

Track&Trace ermöglicht eine einheitliche Abwicklung der Bestell- und Logistikprozesse sowie einen Gesamtblick auf die voneinander getrennten Onlineshop-Systeme der Coop-Gruppe.

 

Responsible at Ergon

+41 44 268 86 13