Telecom
For the Telecom Solutions department, service automation is not a vision for the future, it’s a reality. The designated specialists for service fulfillment and billing support service providers to integrate and automate their business processes. Ergon has been designing versatile and comprehensive solutions for over 10 years.
Taifun – Service Fulfillment and Billing Suite
Taifun is the integrated software solution for service fulfillment and service billing. Taifun enables telecom service providers to handle the complete customer end-to-end process from sales to the activation and to the billing of their telecom services.
Taifun targets telecom service providers, especially to resellers, cable network operators, carriers, providers of wholesale products and telecom departments of large companies.
Taifun produkt page
Product information: Customer Care, Service Management, Provisioning & Billing
Product information: Taifun für IP-basierte Business-Telefonie (german)
Reference Cablecom: Ongoing success story - Taifun is conquering Europe country by country (german)
Reference mobilezone com: Focusing on core competencies thanks to «Software as a Service» (german)
Reference M-net: Taifun moves to Germany (german)
Reference Deutsche Telefon Standard AG: Telecommunication services à la carte (german)
Reference Wasserwerke Zug AG: Triple Play fully under control with Taifun (german)
Reference Litecom AG: Telephony for business customers has to meet the highest standards (german)
TelcoBill 2.0 – Telecom Bill Presentment, Analysis & Management
TelcoBill 2.0 is a powerful, web-based and comprehending solution for telecom invoicing parties that want to offer a true added value to their business customers. TelcoBill 2.0 offers end-customers secure and easy access to their billing and usage data over the Internet. Monthly bills and call data accurate to the current day can be viewed, filtered, grouped, and sorted interactively in a variety of ways. The data are displayed in both table and graphical formats, and they can be downloaded for permanent storage.
TelcoBill product page
TelcoBill product flyer
Reference Telenet: Everyone benefits from billing innovations
Reference sunrise: cost manager
Enterprise Wide Order Management System
Ergon developed for the UBS telecommunications department T&N the enterprise-wide Order Management System, which allows authorized UBS employees to order a variety of telecom services. The web-based Order Portal uses an Oracle database for data storage and can interface with a variety of back-end systems (SAP, et al).
