References
Vontobel AG is owned by the Vontobel Group, an internationally operating Swiss private bank. Vontobel specialises in asset management for private customers and institutional investors and in investment banking. To enable it to fulfill the high demands for IT security, Vontobel uses the Medusa Authentication Server from Ergon for the effective authentication and authorisation of users.
Everyone has heard of the Coop. Given that the retail giant has the largest network of stores in Switzerland, with 1800 branches, that's hardly surprising. Yet even the Coop has to face growing competition in the Swiss retail sector. It is responding to these developments by further expanding its initiatives to satisfy customer needs. One such scheme is the Supercard, a bonus system which rewards customer loyalty.
Transport revenue of over one million Swiss francs, more than 400 freight cars and 900 lorries on the railways and roads, 70,000 pallet movements - every day! MGB Logistik Transport moves goods throughout the world and is one of the largest transport logistics organisations in Switzerland. To help it manage the challenges of a highly competitive market, the transport logistics managers at Migros rely among other things on MTWeb from Ergon.
The customers of mobilezone com demand better-than-average quality of service - needs-oriented, reliable, and with a good price/performance ratio. Using the flexible, automatable and high-performance business support system Taifun from Ergon, the company is able to satisfy the high expectations for modern telecommunication solutions, giving it a clear competitive advantage.
With 3.2 million customers and 367 Raiffeisen banks in over 1150 locations, the Raiffeisen Group is the third largest banking group in Switzerland. Since 2009 the Raiffeisen Group has been using a new ATM transaction server. This was developed by the IT solutions specialist Comit and its technology partner Ergon. The server is fully expandable and can be adapted to meet future needs.
MESPAS AG runs a very distributed solution for shipping companies to manage their ship equipment including a trading platform. Ergon implemented a client for the ships that works offline and that can be synchronized periodically. The module "Planned Maintenance" allows the ship crew to easily plan and document their maintenance work.
Ergon has played a central role in developing the operating software for GLORAM, Zurich's Global Risk Assessment Module. The application uses a sophisticated algorithm to project all possible risks associated with an object - whether a company or a country, for example - in two dimensions. So objects with similar risk levels also appear close together in the projection. This means that central questions can be answered more easily and more reliably.
Deutsche Telefon Standard AG is the only supplier in Germany to specialise exclusively in IP Centrex-based telephone systems for SMEs. Here the conventional telephone system is replaced by a network service. In order to meet the high demand for efficient and top-class telecommunication services, the company relies on the two Ergon solutions Taifun and TelcoBill for service fulfilment and billing.
The figures are impressive: over 306 million passengers and almost 13.3 million net tons of goods are transported by SBB every year. Every day, around 9000 trains travel over the 3000 kilometres of track. The people responsible for ensuring that all the trains arrive at their destination safely, on time and at the correct platform are the 9300 employees of the SBB Infrastructure division. Thanks to a specially developed mobile solution for PDAs, SBB Information Technology and Ergon are making their job easier.
As a federal office, MeteoSchweiz is responsible for providing the people of Switzerland with weather information. One of the most innovative services it offers is a weather application for mobile phones, which was developed by Ergon. The application means that people can access the latest weather information at any time, no matter where they are.
Every day around 1100 employees of the various courts in the Swiss canton of Zürich work with sensitive data. Since summer 2007 they can also access in-house applications from home or on the road. Critically, the access is completely secure, well protected against unauthorised persons. The software solution which makes this possible is based on FirePass from F5 and the Medusa Authentication Server from Ergon.
Telenet has opted for TelcoBill from Ergon to simplify its billing operation for B2B customersand toincrease its own efficiency at the same time. This solution will benefit both sides: Telenet can provide its clients with a suite of new services that offer genuine value added, while cutting the costs of producing its own bills.
The Liechtensteinische Landesbank (LLB) is the oldest financial institute in the Principality of Liechtenstein. To enable it to meet the high demands for security and availability of its online banking services, the bank relies on a Java Rich Client solution developed by Ergon. A multi-level security concept prevents any unauthorised access to the system.
Communication is a key success factor. As a provider of high-quality telecommunication services for discriminating business clients, Litecom puts its trust in Ergon's Taifun and TelcoBill solutions when it comes to service fulfillment and billing. This enables the company to meet the high expectations that modern telecom solutions must fulfill and to sharpen its competitive edge.
Wasserwerke Zug AG (WWZ) has implemented Ergon's Taifun solution so that it can offer telephony, Internet and digital television services from one single source to more than 70,000 customers. This tailored solution has made it possible to simplify the existing system landscape at WWZ and what is more, consolidation on the Taifun system has also cut operating costs.
Since summer 2006, Coop has benefited from JAZZ - a modern planning, time recording and access management system based on the latest Web 2.0 technologies which controls personnel deployment planning for all 43,000 Coop staff in sales, production, logistics and administration. The result: a fast, high-performance and user-friendly Web application that can handle up to 1,000 users at the same time.
Roche views safety and the protection of health and the environment as key factors in all its business activities, and these aspects enjoy very high priority within the Group. Ergon has developed a risk inventory application geared to Roche's specific requirements which can record and analyze all SHE-relevant risks. This forms the basis for initiating appropriate improvement measures.
Almost one million people in Switzerland travel every day by train. For their always more complex needs, SBB wanted a new, modern device with a innovative software solution and fully integrated in the SBB network. Ergon became software partner in summer 2003 - and exactly two years later the first devices were in productive usage. The train personal sells with devices tickets as he would be in the counter and the new electronic tickets can be checked in a split second.
The world at your fingertips - Swiss Re, the Swiss reinsurer, is present with more than 70 offices in 30 countries. Java Table Tool by Ergon is used to administrate, inventory and manage financially the complete telecom infrastructure worldwide. Thanks to the highly efficient tool the needed VTC repository could be created, integrated and activated in only 5 month.
The weather in images on the cell phone - MeteoSchweiz exploits the possibilities of the mobile communication and offers weather information independent of time and place. Ergon has built the two innovative mobile applications Swissradar and CityWeather. They are world-wide unique and attracted interest immediately.
Many companies strive ambitiously to have all customer information at hand any time without delay. The way to a working customer relationship management - and thereby to a better customer service - is long and arduous, however. VP Bank decided to meet this challenge - with the help of Ergon Informatik AG.
With 1600 points of sale, Coop is the second largest retail seller in Switzerland. In order to increase scalability and stability of its IT infrastructure, Coop planned to switch from proprietary solutions to standard enterprise and web technologies based on Java and the J2EE platform. Ergon was engaged as a coaching partner to help Coop master this challenge.